Privacy Policy
PRIVACY POLICY
Last Updated: 14 March 2026
This Privacy Policy explains how EVERTRUST NETWORK LTD (“we”, “us”, “our”) collects, uses, shares, and protects your personal data when you:
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access or browse our Website;
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create an account;
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purchase Electronic Goods;
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contact us or otherwise interact with our Services.
This Policy also explains your rights under applicable data protection laws, including the UK GDPR and the Data Protection Act 2018.
If you provide personal data on behalf of another individual, you must ensure that they are informed of this Privacy Policy.
1. DATA CONTROLLER
The data controller responsible for your personal data is:
EVERTRUST NETWORK LTD
128 City Road
London
United Kingdom
EC1V 2NX
Email: support@evertrustnet.co.uk
Website: https://www.evertrustnet.co.uk/
2. DATA WE COLLECT
2.1 Account and Identification Data
When you create an account or use our Services, we may collect:
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email address;
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account credentials;
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IP address and geolocation data;
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device and browser information;
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verification data (if required), including:
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identity documents;
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payment ownership confirmation;
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contact details such as phone number.
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We may verify your identity and location to ensure compliance with legal and regulatory obligations.
We reserve the right to refuse registration or transactions where inconsistencies or compliance concerns arise.
2.2 Usage Data
We automatically collect technical data when you use the Website, including:
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IP address;
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browser type and version;
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pages visited;
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time and date of access;
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session duration;
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device identifiers and diagnostic data.
This data is used to:
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operate and maintain the Website;
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improve performance and functionality;
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detect fraud, abuse, or unauthorized access.
2.3 Cookies and Tracking Technologies
We use cookies and similar technologies (including pixel tags and JavaScript) to:
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ensure proper Website functionality;
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remember user preferences;
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analyse Website usage;
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deliver marketing content (where consent is provided).
Cookies may include:
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Essential cookies – required for Website operation;
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Functional cookies – remember preferences;
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Analytics cookies – help us understand usage;
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Advertising cookies – used for marketing purposes (subject to consent).
You may manage or disable cookies via your browser settings. Please note that disabling cookies may affect Website functionality.
Detailed information is available in our Cookie Policy.
2.4 Payment Information
We do not collect or store payment card details.
All payments are processed by third-party payment providers compliant with PCI-DSS standards.
We may retain limited transaction data necessary for:
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order processing;
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fraud prevention;
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accounting and legal compliance.
3. LEGAL BASIS FOR PROCESSING
We process your personal data on the following legal bases:
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Contractual necessity – to provide Services and fulfil orders;
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Legal obligations – including AML, fraud prevention, and regulatory compliance;
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Legitimate interests – including service improvement, security, and business operations;
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Consent – for marketing communications and certain tracking technologies.
4. HOW WE USE YOUR DATA
We use your personal data to:
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provide and operate the Services;
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process transactions;
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verify identity and prevent fraud;
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comply with legal and regulatory obligations;
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communicate with you;
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improve Website performance and user experience;
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provide marketing communications (if you opt in).
5. SHARING OF DATA
5.1 Service Providers
We may share your personal data with trusted third parties, including:
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IT and hosting providers;
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payment processors;
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KYC and fraud prevention providers;
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professional advisors (legal, accounting, audit).
These parties process data under our instructions.
5.2 Independent Controllers
Where you interact with third-party services, those parties may act as independent data controllers. We are not responsible for their processing activities.
5.3 Legal and Regulatory Disclosure
We may disclose personal data where required to:
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comply with legal obligations;
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respond to lawful requests from authorities;
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enforce our Terms;
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prevent fraud or security threats.
5.4 Business Transfers
Your data may be transferred as part of:
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mergers;
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acquisitions;
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asset sales;
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restructuring or insolvency proceedings.
6. INTERNATIONAL TRANSFERS
Your data may be transferred outside the United Kingdom or EEA.
Where such transfers occur, we ensure appropriate safeguards, including:
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Standard Contractual Clauses;
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adequacy decisions;
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other lawful transfer mechanisms.
7. AUTOMATED DECISION-MAKING
We may use automated systems to:
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detect fraud or suspicious activity;
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prevent chargebacks;
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restrict access where Terms are violated;
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recommend services.
Such processing does not produce legal effects without human review unless permitted by law.
You may request human intervention at any time.
8. AI-BASED FEATURES
We may use AI-based tools to:
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assist customer support;
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process requests;
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provide automated responses or suggestions.
Such processing is limited to service provision and conducted via trusted providers.
9. DATA RETENTION
We retain personal data only as long as necessary:
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account data: during account lifetime + up to 3 years thereafter;
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analytics data: up to 12 months;
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support communications: up to 1 month;
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legal or compliance data: as required by law.
Longer retention may apply where required for legal claims or regulatory obligations.
10. DATA SECURITY
We implement appropriate technical and organisational measures, including:
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SSL encryption;
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secure infrastructure;
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restricted access controls;
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ongoing monitoring and security updates.
However, no system is completely secure, and absolute security cannot be guaranteed.
11. YOUR RIGHTS
Under UK GDPR, you have the right to:
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access your personal data;
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request correction of inaccurate data;
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request deletion (“right to be forgotten”);
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restrict processing;
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object to processing;
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request data portability;
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withdraw consent at any time.
You also have the right to lodge a complaint with:
Information Commissioner’s Office (ICO)
https://ico.org.uk/
To exercise your rights, contact:
support@evertrustnet.co.uk
12. FAILURE TO PROVIDE DATA
If you do not provide required personal data, we may be unable to:
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create your account;
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process transactions;
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provide Services.
13. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time.
Updates will be published on the Website and take effect immediately.
14. CONTACT
If you have any questions regarding this Privacy Policy:
Email: support@evertrustnet.co.uk
Postal address:
EVERTRUST NETWORK LTD
128 City Road
London
United Kingdom
EC1V 2NX
